Connecting a subdomain

Intro

Connecting a subdomain to your The.com site is easy. All it takes is adding a CNAME record to your DNS.

Before continuing, you’ll need to be signed in to your The.com account and your domain registrar’s (GoDaddy, Google Domains, Namecheap, etc.) account.

Looking to connect an apex domain →

From your profile on The.com, find the site you want to connect a domain to and then:

Click the arrow next to the “Edit Site” button to open the site’s drop-up menu.
Click “Settings” to open the website’s Site Settings modal.
Type in your full subdomain.

For example, if you want to create the subdomain example. on your domain mydomain.com, you would type in example.mydomain.com into this text field and then click to connect the domain.

Once you have typed in your subdomain, you will see two options to start the DNS connection:

“Connect Domain” which will automatically add one DNS record via Entri’s DNS API.

“Manually Connect” which will show you the one DNS record that you will need to copy and paste into your DNS settings.

Automatic Domain Connection

If you select this option, you’ll be guided through a modal giving permission to Entri to add the record to your DNS.

Your website will be available at your subdomain within 10-20 minutes, though in rare cases it may take 24 hours.

Manual subdomain configuration

If you select this option, The.com will show you the following record to add to your DNS settings:

“CNAME” record:

Type: CNAME
Host*: example← This text is whatever your actual subdomain is
Value: dns.the.com

⚠️ *The “Host” value is your subdomain text name and can be whatever you want it to be, including shop, blog, articles, etc.

For details, you can use the following guides.

Don’t see your domain provider? Try googling “How to add DNS record in [insert domain provider]”

After you have added this record to your DNS, go back to The.com and confirm that you have added them.

Your website will be available at your subdomain within 10-20 minutes, though in rare cases it may take 24 hours.

Intro