FAQs

About The.com

• How much HTML and CSS do I need to know to build on The.com?

Account

• How do I delete or downgrade my account?
• My credit card payment failed, what do I do?
• How do I Reset my Password?
• Is my The.com site secure?

Building

• How do I update my credit card info?
• How can I optimize my site for speed?
• I accidentally delete a Page, Block, or Sheet, is there a way to get it back?
• Why didn't the changes I made to a site save?

Sharing and Transferring Sites

• There was an error transferring ownership, what do I do?